Alagendran Autos respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our showroom, book a Yamaha bike or scooter, request service support, submit an enquiry, or interact with us online.
By using our website https://alagendran-yamaha.com/, you agree to the practices described in this Privacy Policy.
Alagendran Autos is a Yamaha motor showroom serving customers with Yamaha two-wheelers, booking support, service-related assistance, spare parts guidance, exchange enquiries, finance support, offers, and customer care.
Yamaha brand names, logos, vehicle names, product images, and related trademarks belong to their respective owners, including India Yamaha Motor.
When you use our website or contact us, we may collect the following types of information:
Your name
Mobile number
Email address
Address or location details
Bike or scooter model interest
Booking enquiry details
Test ride enquiry details
Service enquiry details
Exchange vehicle details
Finance or loan enquiry details
Feedback, reviews, complaints, or customer support messages
Photos or videos shared by you or captured during delivery events, showroom visits, or promotional activities with your permission
Website usage details such as browser type, device type, visited pages, and enquiry form activity
We collect only the information needed to provide better service, respond to your requests, and improve your customer experience.
We may collect your information when you:
Fill out an enquiry form on our website
Call or message our showroom
Book a Yamaha bike or scooter
Request a test ride
Ask for finance, exchange, or offer details
Visit our showroom or service centre
Participate in campaigns, events, or promotions
Share feedback, reviews, or complaints
Interact with our social media pages
Use our website, ads, or online forms
We use your personal information for the following purposes:
To respond to your enquiries
To help you book Yamaha bikes or scooters
To arrange test rides
To provide price, offer, exchange, and finance-related information
To support service, warranty, and spare parts enquiries
To send updates about bookings, delivery, service reminders, and customer support
To share promotional offers, new model updates, and showroom campaigns
To improve our website, customer service, and showroom experience
To manage customer records and internal business operations
To handle complaints, feedback, or support requests
To comply with legal, regulatory, manufacturer, or business requirements
We do not sell your personal information to anyone.
We may share your information only when required for business, service, legal, or customer support purposes.
Your information may be shared with:
India Yamaha Motor or Yamaha-related teams when needed for booking, warranty, service, recall, product support, or customer care
Finance, loan, or insurance partners when you request finance or related services
Service, spare parts, or delivery support teams
IT, website, hosting, CRM, advertising, or marketing service providers
Government, legal, or regulatory authorities when required by law
We share only the necessary information and expect our partners to handle it responsibly and securely.
With your permission or based on your enquiry, we may contact you through phone, WhatsApp, SMS, email, or social media for:
New Yamaha model updates
Booking offers
Exchange offers
Finance schemes
Service reminders
Showroom events
Customer feedback
Promotional campaigns
You can request us to stop promotional communication at any time by contacting us.
Our website may use cookies and similar tracking tools.
Cookies are small files stored on your device that help us understand how visitors use our website. They help improve page speed, user experience, enquiry tracking, and marketing performance.
We may use cookies for:
Website performance improvement
Visitor analytics
Remembering preferences
Measuring ad campaign performance
Showing relevant content or offers
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
Our website may include links to social media pages, maps, ads, videos, or third-party websites.
When you click those links, you may be taken to another website or platform. Their privacy practices may be different from ours. Alagendran Autos is not responsible for how third-party websites collect or use your information.
Our website and services are mainly intended for adults and vehicle buyers. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that a child has shared personal information without proper consent, we will take reasonable steps to remove it.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
We may use secure systems, controlled access, internal processes, and trusted service providers to keep your data safe. However, no online platform can guarantee complete security, so users are encouraged to share information carefully.
We keep your personal information only for as long as needed for enquiry handling, booking support, customer service, legal requirements, business records, warranty support, service history, or promotional communication.
When the information is no longer required, we may delete, archive, or anonymize it in a reasonable manner.
You may contact us to:
Request access to your personal information
Correct inaccurate information
Update your contact details
Withdraw permission for promotional communication
Request deletion of your personal information, where applicable
Raise a concern about how your information is used
To process your request, we may ask for basic details to confirm your identity.
Please make sure the information you provide to us is correct and updated. This helps us respond properly to your enquiries, bookings, service requests, and customer support needs.
Alagendran Autos will not be responsible for delays or errors caused by incorrect information shared by the user.
For privacy-related questions, corrections, updates, or communication preferences, you may contact:
Alagendran Autos – Yamaha Motor Showroom
112, Melakkal Road, Opposite Heritage Hotel,
Near Passport Office, Kochadai,
Madurai, Tamil Nadu – 625016
Phone: +91 98432 87152
Website: https://alagendran-yamaha.com/
Alagendran Autos may update or revise this Privacy Policy from time to time based on business needs, website updates, legal requirements, manufacturer-related processes, or service improvements.
Any updated version will be posted on this website. Users are encouraged to review this page periodically to stay informed about how their information is protected.
By using this website, submitting an enquiry, contacting our showroom, or sharing your information with us, you agree to this Privacy Policy and allow Alagendran Autos to collect and use your information as described above.